PRODUCT CARE FOR YOUR CHINA AND CUTLERY  PLUS OUR EXCLUSIVE WARRANTY

How to care for your China / Porcelain dinner sets.

Noritake Formal Dinnerware with Gold or Platinum

Washing by hand: Avoid harsh scourers or abrasive pads. Even in water, the glazed surfaces can be scratched if rubbed against each other. So avoid putting too many items into the water at any one time.

Dishwasher: Noritake dinnerware may be washed in a dishwasher. But keep this in mind about all of your dinnerware, glassware, and tableware: treat them with the respect that high quality, beautifully crafted products of any kind deserve. Although very strong, porcelain and bone china are still breakable if abused.

*Don't overload your dishwasher with anything.
*Never use too much detergent.
*Use liquid detergent rather than powder or tablets.
*Set temperature at around 55 to 60C and never over 65C.
*After the drying cycle, let your tableware cool down to room temperature before handling. The heat temporarily softens metal such as gold or platinum.

Microwave Oven: Never put anything with gold or platinum decorated china into microwave oven as it will permanently damage the precious metal.

Storage of Fine Dinnerware: To avoid scratching the surface, avoid sliding the china pieces over each other. Like diamonds cut diamonds, china's unglazed surface such as foot of plates, can scratch other china's surface. Protective pads or towels (including paper-towel) are helpful in avoiding scratching.

Casual Dinnerware
Most casual dinnerware is oven-safe and microwave-safe; detergent, refrigerator and freezer-safe. However, certain precautions should be taken.

* Avoid any sudden temperature change, such as putting a hot item into cool wash water.
* Never expose your casual dinnerware to direct flame, such as the top burners of a gas stove.
* Always be sure that food or liquid is in every piece before it is exposed to heat.
* Don't overload your dishwasher with anything. Not only will you risk chipping or breakage, but your dinnerware won't get clean either because the water and detergent won't reach everything!
* Never use too much detergent.
* We recommend liquid detergent rather than powder or tablet.
* We recommend to set temperature at around 55C to 60 C.

Detergent safe means Noritake technology has protected the delicate decorations from the effects of harsh detergent chemicals.

ALL OTHER BRANDS ON THIS WEBSITE ARE DISHWASHER SAFE (UNLESS IN EXCEPTIONAL CIRCUMSTANCE WHERE STATED OTHERWISE)

How to care for your Cutlery.

• Because of higher nickel in good quality 18 / 10 stainless steel, it is possible to end up with a reddish spot on your cutlery (similar in appearance to rust) if you use a citrus (lemon / lime or orange) based detergent or powder. This mark is NOT rust and can be removed by using a stainless steel polish cream found in the supermarket next to the brass and silver polish. ONLY use STAINLESS POLISH on stainless items or you can damage your items.

EXCLUSIVE LIMITED 6 MONTH TABLEKING PRODUCT WARRANTY: Tableking t/a www.tableking.com.au offers an exclusive warranty that is unique in the Australian dinnerware retail industry today. We are so satisfied with the strength, durability and quality of our EVERY DINNER SET WE SELL we now offer a 100% replacement guarantee on any item you have in your dinner set purchase which may get chipped in the first 6 months of purchase ~ conditions are below:

• Offer is valid only if your initial purchase was $250 or more. 

• This offer is valid only for the dinner set components as listed - Dinner plates, entree plates, soup / cereal bowls, tea saucer. Mugs and tea cups and accessory items other than the listed items above ARE EXCLUDED.

• Your dinner set purchase does not have to be more than $250 at the time of your order, simply your order total (not including freight or other fees that may be incurred).

• To make a claim firstly check to ensure your purchase was within 6 months or LESS that the date of damage, then contact us via our CONTACT US PAGE. 

• One of our staff shall contact you requesting a digital photo and in some instances may request you return the item to our Head office (via post) for inspection.

• Items which are cracked/broken/shattered/temperature fractured etc are not covered by this warranty.

• Only items with a chip on them and no other damage are covered. 

• Items falling outside 6 months of the original date of purchase are NOT covered by this warranty.

• Items not coming from an initial order of $250 or more are NOT covered by this warranty.

• This warranty is exclusive to Tableking customers only and as such we require in your initial email either your original Tableking order number or alternatively the name of the original buyer (generally the name on the credit card used at time of purchase) together with the approximate date so we can find the records of purchase.

• ALL DINNER WARE - Variations in colour occur in every batch of glazing made. In the case of DENBY and BURLEIGHWARE, because every item is HANDMADE and HAND GLAZED ALL DENBY DINNERWARE & ACCESSORIES can vary in colour depth. Some items may be Deeper in colour, whilst some lighter. This is caused due to being hand applied glaze, as well as the shaping of individual pieces - see Main index at top of page - Guarantee.

• Tableking t/a www.tableking.com.au guarantees that as long as (A) the item is from an original order less than 6 months of age and was $250 or more at time of purchase and (B) there is only a chip to the item (regardless of how it is chipped), we shall replace the item together with the associated freight fee's FREE OF CHARGE.

• Tableking t/a www.tableking.com.au has the right to refuse any suspect claim or if the claim does not fit the above criteria.

• This exclusive offer commences as of any purchases over $250 after the 20th June 2006 and may be withdrawn in future without notice. In the event of such withdrawal, the withdrawal of offer shall not affect customers within the warranty period. 

• NB*** Offer of chip resistant guarantee is only valid if the item(s) is/are still available in production. The offers do not extend to finding replacements for discontinued lines. In the case where a line is discontinued we shall email you with several highly reputable sites where you may be able to purchase replacements privately.